More Flexibility with Upgrades

What's Changed?
set upgrade preferences
Companion Upgrades

WHAT'S CHANGED

TAKE CONTROL OF YOUR TRIP

Now you have two ways to enjoy your Complimentary Upgrades.

GET YOUR UPGRADES AUTOMATICALLY
Opt inopens in a new window and when you receive a Complimentary Upgrade, you can now use the seat map to select any available* seat across the entire seat map** regardless of cabin instead of calling Delta for assistance.

Opt in for automatic Complimentary Upgrades if you:

- Prefer to maintain top upgrade priority within your Medallion eligibility window
- Enjoy the ease of automation
- Are comfortable self-selecting to an available seat if you get upgraded into a seat you don't prefer

SELECT YOUR UPGRADES YOURSELF
Opt outopens in a new window of automatic Complimentary Upgrades, and you can now use the seat map** to select any available* seat yourself across any cabin instead of calling Delta for assistance.

Opt out of Complimentary Upgrades if you:

- Prefer to choose your upgraded seat
- Will remember to choose your upgrade during your eligibility window
- Don't mind receiving lower priority within your eligibility window, in order to choose your preferred seat

And starting June 15, 2017, when traveling alone, Medallion Members who are not opted in to receive automatic Delta Comfort+ upgrades will now have the ability to request a Delta Comfort+ upgrade to any available seat or only a window/aisle seat when checking in for a flight at delta.com or at an airport kiosk

*When using the seat map, Medallion Members may see First Class or Delta Comfort+^® upgrades available for purchase within their eligibility window and can choose to purchase the upgrade or wait for their Complimentary Upgrade to clear, if these seats go unsold. **Seat map upgrade functions will be coming soon to the Delta-operated segments of itineraries that include both Delta-operated and partner airline-operated segments.

Set Upgrade Preferences

WHEN AM I ELIGIBLE FOR COMPLIMENTARY MEDALLION UPGRADES?

Diamond Medallion Members
Delta Comfort+ seats shortly after ticketing and First Class seats beginning 120 hours (5 days) prior to departure with priority.

Platinum Medallion Members
Delta Comfort+ seats shortly after ticketing and First Class seats beginning 120 hours (5 days) prior to departure.

Gold Medallion Members
Delta Comfort+ and First Class seats beginning 72 hours (3 days) prior to departure.

Silver Medallion Members
Delta Comfort+ and First Class seats beginning 24 hours (1 day) prior to departure.

WHAT TO KNOW ONCE YOU’VE REQUESTED AN UPGRADE:

If you have selected upgrade eligibility for both First Class and Delta Comfort+, you will be upgraded to the most premium option available.

If you’re upgraded to Delta Comfort+, you’ll still be on standby for First Class upgrades.

If no upgrades to Delta Comfort+ are available, you’ll be placed on standby for an upgrade. You may view your spot on the standby list in My Trips or in the Fly Delta App upon check-in.

COMPANION ACCESS

TRAVELING WITH ONE COMPANION: 

Medallion Members and one companion traveling in the same reservation will both be eligible for a Complimentary Medallion Upgrade as long as the companion is a SkyMiles Member. Complimentary Upgrades will clear based on the Status of the higher-tiered Member.

Starting April 6, 2017, a companion traveling with a Medallion Member will be eligible for Complimentary Upgrades on paid tickets, Award Ticketsopens in a new window, Miles + Cash tickets, and Pay with Milesopens in a new window tickets. In addition, companions traveling with a Delta SkyMiles Credit Card Member on a SkyMiles Companion Certificateopens in a new window will also be eligible for Complimentary Upgrades.

TRAVELING WITH TWO OR MORE COMPANIONS: 

All Members in the reservation must have Medallion Status in order for any Members to be eligible for upgrades to Delta Comfort+.  