We get it: Plans can change, whether you want them to or not. If you need to adjust or cancel your vacation, we're here to help. Below you can learn more about change/cancellation fees or penalties you may incur and other important information. You can also call our vacation experts for assistance at 1-800-800-1504.
Want to avoid the hassle of change/cancellation fees and penalties? You can add a Travel Protection Plan to your vacation package before you go and enjoy peace of mind no matter what happens with your trip.
取消/改签罚金列出的费用皆是单人费用
|
||||||
预订类型和包含内容 |
出发前31+天 |
出发前11-30天 |
出发前4-10天 |
出发前0-3天 |
||
酒店 |
ALL HOTELS* (EXCEPT THOSE LISTED BELOW OR OTHERWISE LISTED AS NONREFUNDABLE AT PURCHASE) |
无罚金
|
100美元 - 所有目的地 |
200美元 - 美国
|
不可退款 |
|
SANDALS RESORTS, BEACHES RESORTS**, ALL TAHITI HOTEL/RESORTS, AND OUTRIGGER CONDOMINIUMS^ |
抵达前30天内取消不予退款。 |
|||||
其他可退款项目(汽车、旅游等) |
无罚金 |
不可退款 |
||||
其他不可退款项目和旅行保护计划 |
Nonrefundable, some exceptions may apply to the Travel Protection Plan Part B policy of our Travel Protection Plan. |
|||||
AIR |
No change or cancel fees for Delta and JV Partners marketed and operated flights. |
*California hotels are subject to a different cancellation policy. Hotels in California can be cancelled without penalty for at least 24 hours after the reservation is confirmed, if the reservation is made 72 hours or more before the time of check-in.
**At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.
*** Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 2024年10月28日, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by messaging us or contacting a Delta Vacations specialist at 1-800-800-1504. The nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.
Cancellation & Change Policy Terms & Conditions
- Less than 31 days from departure: Travelers who cancel a trip will receive a credit in the form of a Delta Vacations travel certificate equal to the amount paid, less any applicable cancellation fees and nonrefundable components.
- More than 31 days from departure: If a traveler cancels a trip 31 or more days before departure that traveler will receive:
(i) a credit in the form of a Delta Vacations travel certificate equal to the required deposit amount minus any cancellation fees and nonrefundable components, and
(ii) a refund to the original form of payment for the amount paid in excess of the minimum required deposit. - Refund order of operations: In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order::
- First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
- Second, to any debit or credit cards or BNPLBuy Now Pay Later payments, in the order the payment was processed and accepted;
- Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
- Fourth, any Delta Gift Cards;
- Fifth, to Delta Vacations’ vouchers
- Regardless of cancellation timing, if a refund is due to a Delta Vacations travel certificate, any such credit will be refunded to the original Delta Vacations travel certificate, less applicable cancellation fees and other nonrefundable components, and will be subject to the original travel certificate expiration date. In the event the original certificate has expired, no refund will be processed. Otherwise, Delta Vacations certificates will have an expiration date one year from the issue date.
- All travel certificates issued are name-specific and only valid for the applicable traveler(s) cancelled.
- In the event of a partial cancellation of less than the entire booking party, the per person price of the package may be recalculated to reflect the updated number of travelers, which could result in a higher per person rate for the remaining travelers of the package. In that case, the amount refunded may not be proportional to the original per person price.
- “其他不可退款项目”的示例包括火车票、活动或表演门票、主题公园门票等。
票价
- No change fees apply for Delta marketed and operated tickets purchased for travel from the U.S. to all destinations worldwide, excluding Basic Economy fares and nonrefundable tickets. If the change results in ticket being exchanged for another ticket in a lower value, the credit will be refunded in the form of Delta Vacations travel certificate subject to a one-year expiration date. For tickets issued by air carriers other than Delta (i.e., tickets with code 006), change fees will vary based on airfare rules.
- In the event of a traveler no-show for a flight or in the event of a cancellation occurring after the flight departure time, the traveler will lose any remaining value of the booking.
- Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 2024年10月28日, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by contacting a Delta Vacations specialist at 1-800-800-1504 or message us. Note that the nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.
酒店
- A $50 nonrefundable deposit will be charged per person for booking without airfare, and will be forfeited in the event of a booking cancellation. Modifications to a booking will not result in an additional deposit.
- Some hotels are nonrefundable; please refer to the chart above and review the specific details of your booking.
- You acknowledge that the hotel reservation may be made by Travelscape, LLC.
*At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.
^Includes the following Outrigger Resorts and Hotels properties:
- Oahu: Regency on Beachwalk Waikiki by OUTRIGGER; Waikiki Shore by OUTRIGGER – Condominium
- Maui: Honua Kai Resort & Spa - Condominium; Napili Shores Maui by OUTRIGGER - Condominium; Palms at Wailea Maui - Condominium; Royal Kahana Maui by OUTRIGGER - Condominium; The Kapalua Villas – Condominium
- Island of Hawaii: Fairway Villas Waikoloa by OUTRIGGER - Condominium; Royal Sea Cliff Kona by OUTRIGGER – Condominium
Hotel Changes: four or more days prior to departure
- Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
- If the change does NOT result in an increase in hotel price, the fees above will apply.
- Nonrefundable (NR) hotel fees (which includes Sandals Resorts, Beaches Resorts, All Tahiti Hotel/Resorts, OUTRIGGER Condominiums, and any other hotel otherwise listed as nonrefundable at purchase) cannot be waived, even when the change results in an increase in the hotel price.
Hotel changes: three or fewer days prior to departure
- Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results an increase in the hotel price.
- Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
- “其他不可退款项目”的示例包括火车票、活动或表演门票、主题公园门票等。
达美假期预订条款及条件限制
一般信息
- 所有报价均以美元计价,并于预订之时确认。
- Prices include charges for planning, servicing and operating packages and are subject to change without notice.
- 价格不含以下费用:passport and visa fees as required by arrival destination; some foreign departure taxes and other government-imposed charges; and MAY NOT include porterage, gratuities, resort fees, energy surcharges.
- Delta Vacations is not responsible for personal injury or property damage caused by any negligent act or commission by the air carrier, hotel, or other suppliers of any of the services being offered in connection with this trip, unless there is negligence on our part. 但是,无论任何情况,任何一方均不承担间接损害赔偿责任。达美假期代表可能是达美假期的员工,也可能是第三方的员工。达美假期保留因超出我们控制能力的情形而更换住宿安排的权利。
- 达美假期不接受行李或任何所有物于任何航空公司、公交公司或酒店保管期间丢失或损失的责任。
- 航空公司有具体的行李限额。旅客有责任遵守这些限额,否则可能需要交纳超额/超重行李费,该费用于出发机场票务柜台收取。
- 航空公司的行李费政策各不相同。View details on luggage fees by carrier.
- 一旦购买,即表示您同意接收与您的达美假期行程有关的电子邮件。
- SkyMiles® account numbers must be applied to your booking prior to departure.
- 利用“飞凡里程常客计划”奖励飞行的旅客不会得到里程积分,且不具备任何奖励里程资格。
- 达美假期保留修改套票内容、行程、选项和酒店(如出于部分情况之必要)的权利。
- 一旦付款,将对适用的取消和/或改签费进行评估,有些付款可能无法退款。
- 由于规章条例和政策的变化,可能会收取其他费用(出发税、燃油附加费,等等)。
- 已确认的租车预订如发生更名,可能导致价格不同于当前适用价格。
旅行身份证明
- Passengers 18 years of age or older are required to present one form of government-issued photo ID (such as a valid driver's license, and beginning 2025年5月7日, the license must be a REAL ID compliant driver's license), opens in a new window or two forms of non-photo identification, one of which must be state federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
- 公民身份证明:如需入境别国或从别国返境,所有旅客均须出示适当的证件。包括美国在内的各个国家/地区均有不同的要求,这些要求可能随时发生变化。旅客有责任持有正确的证件。For up-to-date entry requirements, see Help/FAQs. 非美国公民也需确认正规的证件要求。
- For certain countries, a notaried consent from both parents or legal guardians) is required for children younger than 18 years old traveing alone, with one parent, or in someone else's custody; or a notarized birth certificane showing only one parent, a parent's death certificate, or a court onder of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements Minors traveling alone must be met by an adult.
- Heath Requirements: You are responsible for complying with the health requirements of the countries you intend to wish. 向您的医生询问被建议或要求的任何免疫要求。
注意:如未能出示正规的证件,达美假期概不负责。Ineorrect documentation could result in denied entry and forfeiture of all monies paid.
航空运输
- 所有机票必须由达美假期签发。
- 收到全额付款之后,机票即得到保证。
- 对于无人陪伴的未成年人,可能适用限制条件。Please contact Delta Vacations reservations for further information.
- FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap -heid child younger than 2 years old does require a purchased ticket for travel outside U.S. an 10% of the adult base fare, plus applicable taxes and fees.
- 可能需要在登机处出示出生证,作为年龄证明。
- 年满15岁的旅客依法可将一名儿童抱于腿上乘机。
- 每名旅客限携1名年龄2以下的儿童。
航班/酒店交通
If airfare was not purchased through us, and this vacation includes airport/hotel transfers, we must be advised of the fight numbers, fight arrival and departure times, and dates of travel, in order to arrange and provide your transfers. 如未作告知,将导致没收交通服务费,不提供任何退款。
酒店住宿和活动
- Delta Vacations cannot guarantee fulfilment of special arrangements or requests, such as adjoining rooms, special bed configurations or nonsmoking room.
- Handicap accessibility varies widely between hotels in international destinations; although listed an handicap accessible, it may not be ADA (Americans with Disabilities Act) compliant. 有关酒店及其客房的伤残人士通达性的具体详情,请联系达美假期。
- 如需伤残人士通达客房,须提出请求,并据客房供应情况而定。
- 可选的观光、娱乐和/或交通选项无法单独购买。
汽车租赁信息
- Each rental day is based on a 24 hour rental period beginning at the time you pick up your car.
- Drivers must have a valid driver's license held for at least one year, and be at least 25 vears old.
- 有些国家/地区或车型还可能规定了年龄下限或上限。
- 在国际目的地取车时可能需要护照身份证明。
- 预订中不包含在内的费用包括:Collision Damage Waiver, Personal Accident Insurance, Theft Protecton Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges and drop-of charges.
- 交车时,您需要留下信用卡扣付保险。
- 可能需要其他费用,但因国家/地区而异。
- Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance or damages
付款政策
标准付款政策
- 对于30天内的旅行预订:须在预订确认之时全额付款。
- Domestic (US50) and Latin America Destinations: 对于超过41天的旅行预订:付款可能作为定金和最后付款。对于出发后31-40天内的旅行预订:deposits are not permitted - full payment is required with 24 hours of booking.
- All other Destinations: 对于超过31天的旅行预订:付款可能作为定金和最后付款。All payment information is required at the time of reservation; however, only the deposit will be charged upon confirmation of reservation; final payment will be charged 31 days prior to departure.
- We accept the following forms of payment:
- 美国运通、Visa、MasterCard、Discover和Diner's Club,包括Carte Blanche
- 您的“飞凡里程常客计划”帐户的里程
- 达美假期礼品卡或旅行优惠券
- 达美航空公司电子礼品卡和礼品卡
- Transportation Credit Vouchers (TV) issued by Delta Air Lines®, Electronic Credit Vouchers (ECV/E-TCV), Miscellaneous Charge Orders (MCO) or Electronic Denied Compensation Credits are accepted as forms of payment toward the flight portion of a Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. 您将拥有以下付款选项:
- If Hold for 24 Hours is allowed, select that option, and call 1-800-800-1504 to confirm your reservation and apply payment.
- If Hold for 24 Hours is not allowed, select Purchase Now, and call 1-800-800-1504 immediately to apply your travel certificate and receive credit.
- In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order:
- First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
- Second, to any debit or credit cards or Buy Now Pay Later payments, in the order the payment was processed and accepted;
- Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
- Fourth, any Delta Gift Cards; and Fifth, to Delta Vacations' travel certificates
机票取消与改签政策
Fees may apply for changes or cancellations. Learn more about the Delta Vacations change and cancellation policy.
规则及限制条件
- 由于规章条例和政策的变化,可能会收取其他费用(出发税、燃油附加费,等等)。
- By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.
预订政策
预订考量:
由于其复杂性或特殊要求,下列类型的度假套票无法通过此网站提供:
- 包含在一个以上城市入住的预订。
- Hawaii reservations that include stays on more than one island.
- Children younger than two years old, traveling within the U.S., with a parent or with an adult 18 years of age and older, can travel on the adult's lap free of charge, and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. 如果同一名成人同时携带两名或以上两岁以下儿童旅行,则只有一名儿童可坐在腿上乘机。其余任何儿童均需另行购买座位。如果儿童年龄在两岁以下且无座(或坐在腿上的儿童)乘坐国际航班旅行,则须按成人基础票价的10%购票,外加适用的税费。不论您去往哪个目的地,在预订时您都需要告知我们您是否将携带婴儿旅行。
- Upgrades to fare class after purchase
- Reservations that require handicap or other special needs requests
- A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including more than 4 children
- Reservations that include an escorted tour
如需预订上述任何度假,请致电1-800-800-1504联系达美假期。
注意:达美假期不接受未满15岁的无人陪伴的未成年人乘机。
付款信息
所有达美假期预订的付款必须以美元作出,使用信用卡或“飞凡里程常客计划”帐户的里程。您的信用卡(美国运通、MasterCard、Visa、Discover和Diners Club,包括Carte Blanche)或“飞凡里程常客计划”帐户的账单地址必须在美国或加拿大。可提供以下付款选项:
- For reservations for travel within 30 days: 须在预订确认之时全额付款。
- Domestic (US50) and Latin America Destinations: 对于超过41天的旅行预订:付款可能作为定金和最后付款。对于出发后31-40天内的旅行预订:deposits are not permitted - full payment is required with 24 hours of booking.
- All other Destinations: 对于超过31天的旅行预订:付款必须作为定金和最后付款。须在预订之时提供所有付款信息,但在预订确认之时只收取定金,最终付款将在出发前30天收取。
此外,如果您使用之前签发的达美假期机票、达美签发的代金券或优惠券,例如运输信用代金券(TCV)、电子积分代金券(ECV/E-TCV)、杂费券(MCO)或电子被拒补偿积分,请联系您的旅行顾问,或:
- 致电1-800-800-1504联系达美假期进行预订,说明您将使用其中一种达美签发选项作为付款方式。(这些方式不可通过网站进行兑换。)If these methods of payment are used, they must be the first form of payment on the booking and would be the first refunded in accordance with to our Change and Cancellation Policy.
- Provide the reference number, certificate number and/or redemption code at the time of reservation (for
electronic versions). - 于预订后五日内将纸质文件原件提交给达美假期(对于纸质版);五(5)天之后收到的文件将不予接受并返还给客户。
ALL-IN-ONE
更卓越的度假体验从这里开始。Choose from flights, hotels, rides and activities all over the world, all in one place.
EXCLUSIVE BENEFITS FOR SKYMILES® MEMBERS
Earn toward Medallion® Status on every part of your vacation, in addition to earning miles
and bonus miles.
精彩旅行,
CONFIDENCE
We've got you covered with flexible change policies and Travel Protection Plans for cancellations, medical emergencies and more.
WE’RE HERE FOR YOU
As travel experts, we’ll help with recommendations, booking and support – whenever and wherever you need it.