盲人、弱视、耳聋或重听旅客

我们为感知残疾的旅客提供协助，例如重听、耳聋、视力低下、盲人或言语或对话障碍。我们在您旅行当天提供无障碍服务，包括通信、登机手续办理、登机、下机或换乘其他航班相关的协助服务。

尽管您不必透露自己的残疾情况，但如果您在登机、下机或转机时需要协助，我们将随时为您服务。自行判断，披露可能对满足旅行需求有用的信息。For sighted assistance, fill out the Accessibility Service Request form in My Trips after you have made your reservation. Though not required, we request that customers to notify us if they are traveling with a service animal.

我们的工作人员可应要求协助您登机、下机和转机。Contact us Online via our Accessibility Service Request form in My Trips after you have made your reservation, or by calling us at our accessibility assistance line 404-209-3434 (dial 711 to access the FCC’s Telecommunications Relay Service). 此服务每天24小时、每周7天提供。 

If you have a speech or communication-related disability, you can indicate your preference of assistance by filling out the Accessibility Service Request form in My Trips. 尽管您不必透露自己的残疾情况，但如果您有需要，我们可协助您进行沟通。