WI-FI PASS - TERMS & CONDITIONS
All North America Delta Wi-Fi Pass transactions are final and will not be refunded. By purchasing a pass, you are purchasing a limited license to access Gogo's North America on-board network for the level or duration specified with your purchase. The North America annual Delta Air Lines Plan auto renews annually, and is valid for 12 months of access to the Gogo network from the date of purchase on all Gogo-equipped U.S. North America Delta flights. The North America monthly Delta Air Lines Plan auto renews monthly, and is valid for one month of access to the Gogo network from the date of purchase on all Gogo-equipped U.S. North America Delta flights. The North America Day Pass allows you to access the Gogo network for one continuous period of 24 hours on all Gogo-equipped U.S. North America Delta flights, and expires 12 months following the purchase of your pass. 当上网卡输入您的Gogo帐户时,该有限许可的购买和售出过程即告结束。该许可无现金价值,且不能退款、转让或分配。在该有限许可到期后,代表该许可的上网卡将失效,并且会从您的帐户中删除。
条款及条件限制:
- Purchases of the North America annual Delta Air Lines Plan and the North America monthly Delta Air Lines Plan are non-refundable
- The North America annual Delta Air Lines Plan and the North America monthly Delta Air Lines Plan automatically renew. If you choose a North America monthly Delta Air Lines Plan or a North America annual Delta Air Lines Plan, your payment card will automatically be charged by Gogo (through its payment card processing service provider) each month (for a North America monthly Delta Air Lines Plan), or each year (for a North America annual Delta Air Lines Plan) at the then-current applicable subscription rate, until you cancel your subscription.
- You may cancel a North America monthly Delta Air Lines Plan or North America annual Delta Air Lines Plan by contacting Gogo Customer Care (via phone: 1.877.350.0038或电子邮件:customercare@gogoair.com)。If you wish to cancel your North America monthly Delta Air Lines Plan or North America annual Delta Air Lines Plan and avoid a charge for the subsequent month (for a North America monthly Delta Air Lines Plan) or for the next year (for a North America annual Delta Air Lines Plan), you must do so at least two (2) days before the monthly (or annual) renewal date of your subscription. (The monthly renewal date is the same day of the month that you first subscribed; the annual renewal date is the same day of the year that you first subscribed). 如果您未在每月(或每年)续订日期前至少两(2)日内取消订购,但您是在每月(或每年)续订日期前取消订购,请联系Gogo退款。If you cancel after your monthly (or annual) renewal date, you may be charged for that month (for a North America monthly Delta Air Lines Plan) or for that year (for a North America annual Delta Air Lines Plan) and your cancellation would then be effective the following month (or year, as applicable). 在取消订购生效之前,您仍可使用Gogo服务。
- Gogo不会向您发送月度或年度账单。 您可以在Gogoair.com的“我的帐户”中查看和打印续订费用的收据。如果您撤销针对Gogo向您支付卡收费的授权,或您的支付卡发卡行因任何原因不提交付款,则Gogo会取消您的订购或暂停您对Gogo服务的使用。
- 使用账单地址为新墨西哥州、南达科他州或德克萨斯州的信用卡付费时,需缴纳州和地方税。在对您的信用卡进行处理时,将收取各项税款。
- Delta North America Day Pass purchases are processed by Gogo®, therefore Delta SkyMiles® Credit Card Members will not earn double miles from Delta for this purchase.
- 可能适用其他限制。使用Gogo服务需遵守Gogo的使用条款(请参见http://www.gogoair.com/gogo/cms/term.do在新窗口中打开)以及隐私与Cookie政策(请参见http://www.gogoair.com/gogo/cms/privacy.do在新窗口中打开)。
- 您的通信卡或订购计划适用于往返美国、加拿大和墨西哥境内网络覆盖之目的地且配备Gogo的达美航空公司航班。After your purchase, you will be able to access Gogo inflight internet on future Gogo equipped U.S. North America Delta flights by simply signing in to your account on the home screen at www.gogoair.comopens in a new window.
- 所有达美航班均不提供无线网络服务。 所有配备Gogo的航班均提供涵盖美国大陆以及阿拉斯加和加拿大部分地区的网络覆盖。飞往夏威夷、阿拉斯加、墨西哥和加拿大的指定航班提供更全面的网络覆盖,乘客在航班整个飞行期间均可访问互联网。
- 您可使用上网卡在任何配备Gogo的达美北美航班上将支持无线网络功能的笔记本电脑、平板电脑或智能手机联网,并且可在无需购买另一张上网卡(只要上网卡有效)的情况下登出并再次登录;但是,您不能使用该上网卡同时访问多台设备。
- 当无线网络在10,000英尺高空激活后且航空公司允许使用电子设备时,才可使用Gogo Inflight Internet。须遵守在机上使用电子设备相关的所有政策。
- 不允许使用或者不支持语音服务。
- 不包含点播娱乐产品。
- 对乘客因信息或数据损失而遭受的损害,达美航空公司概不承担责任。也不会对由于使用不当或者操作原因造成的损失承担责任。
- 与任何移动宽带网络一样,连接速度可能因设备、大气条件、地形、网络容量和飞机所处方位而异。为维护公平的乘客体验,Gogo针对不同类型的用途划定了优先级。某些内容、文件共享或游戏需要高带宽,例如流媒体音频和视频,这些应用的优先级较低,有时无法维持稳定的连接速度,甚至可能无法联网。此外,为解决网络拥塞的问题,Gogo可能会临时降低进行高宽带活动用户的数据速度。 详情请参阅Gogo使用条款在新窗口中打开。 达美也会制定限制部分用途的政策。
- 当飞机即将抵达目的地并准备着陆时,Gogo将不可用。只要您的通信卡依然有效,您就可在搭乘下一班航班(具体视有效性而定)时继续连接至Gogo网络。
- 飞机上可能提供其他无线上网通信卡。
- 所有无线网络服务均由Gogo® LLC提供。您可在航班上或陆地上登录Gogo主页www.gogoair.com在新窗口中打开,每周 7 天、每天 24 小时通过eChat即时消息获得Gogo客户服务。 若有服务方面的问题或意见,请直接致电1.877.350.0038或发送电子邮件至customercare@Gogoair.com与Gogo®客户服务部联系
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